Help Center
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
You will receive a billing statement after your purchase which will show your payment due date.The payment due date will be at least 21 days after the statement is sent to you and you can pay it online.TD Bank will also send you account information details by mail within 7-10 days after being approv
Knowledge Base Article
•
Samsung Upgrade
Yes, If you were approved for a Financing Account prior to opting in to the Upgrade Program, you may use it to participate, subject to your available credit limit.
Log into your Samsung Account to check your upgrade eligibility and select the eligible device you want to upgrade.Make sure your device is in good condition and follow the steps to purchase a new device with your Samsung Financing Account.Send your upgrade eligible device back to Samsung in good co
Eligible upgrades are usually the next version of the original device you ordered. Upgrade once you have reached the upgrade period — one year for phones and two years for TVs.
No — you can only upgrade if you selected Samsung Upgrade when you ordered your device.You also need an approved Samsung Financing Account.
If you change your mind after you buy the new device and do not want to return your old device, you don’t need to do anything. You will not get the Upgrade Credit and must continue to make payments as required by your Samsung Financing Terms.
We're sure you'll love your new Samsung device but, just in case, our normal return policy applies.If you return your Samsung Upgrade device, it will be refunded to your Samsung Financing Account.
The device you currently have — that you are upgrading — must: Power on and hold a charge.Have a functioning display and no cracks or breaks beyond normal wear and tear.Be factory reset with anti-theft software disabled (for mobile).Not be blacklisted.
Samsung Upgrade for mobile and TV allows customers to buy an eligible Samsung device using Samsung Financing.Upgrade your smartphone after 12 months for up to 50% credit of the initial price.Upgrade your TV after 24 months for up to 33% credit.
Upgrade your: Phone within 12 months of receiving your current mobile device.TV within 24 months of receiving your current one. When it is time to upgrade, make sure your financing account is open and in good standing. It must be available for use and have enough credit.
Try searching another keyword.
