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How do I consult with a customer service agent for product support?

Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support. It's that easy!

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Can I add TV installation after placing my order?

TV installation cannot be added to an order that has already been placed. Instead, you can cancel your current order on the My Orders page and place a new order with the service selected.

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Where can I find information about Samsung's support on product maintenance?

To learn more about this, please visit the following sites: Samsung repair servicesSamsung standard limited warranty

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Can I get multiple TV installations for the same order?

At this time, TV installation can only be applied to one TV per order.

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Where can I find information about Samsung's product quality assurance policy and period?

To learn more about this, please visit our Samsung Premium Care Service Contract Terms and Conditions page.

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What are the Samsung.com Terms & Conditions?

Please find a full description of the Samsung.com Terms & Conditions on our Legal page.

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Where can I find Samsung offers and promotions?

Looking to find some great discounts on Samsung products? Look no further! Samsung regularly updates these pages with amazing offers and promotions on Samsung products: Featured offersSamsung promotionsWe hope to see you there!

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Where do I go for information about collection and disposal of old home appliances?

Please find more information about what Samsung does with old home appliances on our Responsible Recycling page.

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