For products delivered by FedEx:
- Safely package your item in a box with its accessories and Return Authorization slip that comes attached to the shipping label.**
- Add the shipping label to the box and drop off at FedEx before the return date.
**This option will only be available to customers that had their orders shipped to their home.
If your order was picked up from a Best Buy store, you must return your order directly to Best Buy. You will have 15 days from order pick up to return it.
Orders picked up from a Samsung store must be returned directly to a Samsung store within 15 days of pick up.