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How do I ship a return?

For products delivered by FedEx:
  1. Safely package your item in a box with its accessories and Return Authorization slip that comes attached to the shipping label.**
  2. Add the shipping label to the box and drop off at FedEx before the return date.

 

**This option will only be available to customers that had their orders shipped to their home.

If your order was picked up from a Best Buy store, you must return your order directly to Best Buy. You will have 15 days from order pick up to return it.

Orders picked up from a Samsung store must be returned directly to a Samsung store within 15 days of pick up.

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