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Was my trade-in received?

  • You will receive an e-mail once your trade-in is received and processed.
  • You can also check the latest status by going to My Orders.
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How do I trade my device in? Can I bring it in to Best Buy? How do I get my trade-in shipping label? My device is cracked, can I still participate in the trade-in program? What is Samsung's trade-in program? How do I participate in Samsung's trade-in program? What are Samsung's trade-in requirements? How long do I have to send in my trade-in device? How do I pack my device for trade-in? What if I do not send in my trade-in device? How do I cancel a trade-in? See more


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