Skip to main content
Help Center

Return to Help Center

Do I need a return label if I purchased my Samsung product in a Best Buy store?

No. If you purchased the item in person at a Best Buy location, then no return label is required when requesting the return.

NOTE: For Samsung purchases picked up at Best Buy, you do not have to return the item to the same store that you picked it up from. You can return it to any participating Best Buy store.

Was this article helpful?
Thanks for your feedback
5 out of 15 found this helpful

Articles in this section

How do I request a return, and how much time do I have to make the request? How do I exchange or replace an item? How do I request a refund, and when and how can I expect to receive it? Requesting a Refund from an In-Store Purchase What is Samsung's return policy? What are the return policies for Best Buy purchases of Samsung products? Do I need a return label if I purchased my Samsung product in a Best Buy store? When can I make a return? Where is the return shipping label? How do I ship a return? See more


Still Need Help?

You can always contact us through live chat, scheduling a call, or requesting email support
Contact Us