How do I find an invoice to a previous order?
Updated
The quickest way to find an invoice from a previous order is through your Samsung Account.
Steps to Find an Invoice
- Log into your My Orders page.
- Scroll down until you find the item(s) associated with the invoice you are looking for.
- On the right-hand side, click the Download Invoice link, above the Order Summary.
My Order Isn't Visible in My Samsung Account
If the order you're looking for doesn't appear on your My Orders page, you may have been logged into a different Samsung Account or used guest checkout.
After confirming the email address associated with the order, or to find an invoice without logging in:
Visit the appropriate Order Search page, depending on when your order was placed:
For orders placed on or after 5/18/26, use https://shop.samsung.com/us/mypage/orders
For orders placed before 5/18/26, use https://www.samsung.com/us/web/search-orders-history
Enter the Order ID and email address associated with the purchase in the first two fields.
Follow the additional instructions and then select View Order or View Your Order.
On the Order Details page, locate the invoice and select Download Invoice to download it.
Searching for Orders on the Historic Orders Page
Use the Historic Orders search page for orders placed before 5/18/26 and follow these steps:
Enter the Order ID and email address tied to your purchase.
Enter one of the following pieces of information into its correct text box:
Shipping ZIP Code
Billing ZIP Code
Phone Number
Select View Your Order.
On the Order Details page, locate the invoice and select Download Invoice to download it.
