Product and Order Return to Help Center

Order Procedure

Updated 

How do I create an order at Samsung.com?

In most cases, you will be able to create an order from Samsung.com using the procedure below:

  1. Go to the product page of the product you wish to purchase
  2. On the right side of the page, select any options for the item that are available for the device (e.g. color, memory size, trade-in)
  3. If available, select how you would like to receive your product (delivery or pick-up)
  4. After selecting these options, click on the button at the bottom of the screen that adds your selection to your cart. This can be "CONTINUE", or "BUY NOW" or "ADD TO CART"
  5. You can continue shopping after adding a product to your cart. When you have finished selecting the products, go to your shopping cart and click on "CHECKOUT"
  6. Select your payment method and enter your name and billing address
  7. Click on "PLACE ORDER" to complete the transaction

Note that you will need to log in to your account along the way and will be asked most times to do so as you transition from your cart to checkout.