Returns & Refunds Return to Help Center

How do I get a tax exempt refund?

Updated 

Verified tax-exempt individuals can get a refund for the taxes paid on their order after it has shipped out.
To get a tax-exempt refund:

  1. Get a copy of your tax-exempt certificate
    • Contact your company's finance department or your state's tax department to get a copy of your tax-exempt certificate.

  2. Place your order online
    • Order on Samsung.com or Shop Samsung app using the same billing or shipping address on your tax-exempt certificate.
    • Taxes will be charged but can be refunded for verified tax-exempt individuals.

  3. Fill in the tax-exemption Refund Request form on Samsung.com after shipment
    • Go to our Contact Us page.
    • Select Refunds, Replacements, and Returns and Tax Exception Refund Request. Click Contact Us to fill in a form to let us know about your request.
    • Include your (1) order number, (2) invoice and (3) tax-exempt certificate to verify.
    • We will get back to you in 3 business days when our tax team verifies your tax-exempt status.