Returns & Refunds Return to Help Center

Can I cancel a return?

Updated 

We're happy to hear you want to keep your product! If you haven't shipped your return yet, simply keep it and the Return will naturally expire.

If you have shipped the return, we will be unable to cancel the return process or return your product to you. In the event this happens, please consider placing another order for the same product. Any promotions and Samsung Rewards used on your original order will be automatically e-mailed back to you within 5 days of a successful return.