No. A trade-in can’t be added to a Samsung.com or Shop Samsung App order once that order has been placed. Trade-in credit is applied at checkout and not post-purchase, so a trade-in has to be selected before you complete your purchase.

If your order hasn’t shipped, you can cancel it and place a new one with trade-in selected. If it’s already shipped, the trade-in can’t be applied to that order at all.

If Your Order Hasn’t Shipped

1. Go to the My Orders page.

2. Look for a “Cancel” button and select it to cancel the order.

3. Place a new order for the same product, and be sure to select the trade-in option on the product page.

Keep these things in mind before you cancel your order:

• The price and available promotions may have changed. When you place a new order, it’s priced at whatever’s current, not what you paid originally.

• The product may no longer be in stock. Cancelling an existing order for the item you’re about to reorder doesn’t guarantee availability.

If Your Order Has Already Shipped

The trade-in can’t be applied. Here are your options:

• Keep the order as-is, and trade-in the device against a future eligible purchase.

• Return the new product under Samsung's return policy, then place a new order and select the trade-in option on the product page. You may be subject to a restocking fee. See What is Samsung’s return policy? for details.

• Use Samsung’s standalone trade-in program to trade-in a device without purchasing anything.