- You cannot sign up for the trade-in program after placing an order on Samsung.com or the Shop App.*
- If your order has not shipped you can go to My Orders to cancel your order and place a new order with the trade-in program selected.
- If you wish to trade in and are within the 15-day return window, you can return your device, and opt in for the trade in program when you re-order.
*If you purchase a device from Amazon that is eligible for Samsung Trade-in, you can sign up for trade-in post-purchase at samsung.com/us/trade-in/ati