How do I upgrade to a new device?
Updated
- Log into your Samsung Account to check your upgrade eligibility and select the eligible device you want to upgrade.
- Make sure your device is in good condition and follow the steps to purchase a new device with your Samsung Financing Account.
- Send your upgrade eligible device back to Samsung in good condition to receive a credit applied to your Samsung Financing Account, up to a maximum of 50% of the financed amount for smartphones, or 33% for TVs.