To reschedule before your order is confirmed via e-mail, visit the My Orders page and click Reschedule Service Appointment.
To reschedule after your order is confirmed via e-mail, you will need to contact the servicer. You can reschedule up to 24 hours before the scheduled service date and time.
- If your delivery will be handled by RXO, your TV will be installed when it is delivered. Please contact RXO at (844) 742-5976 or e-mail HomeDeliveryHelp@rxo.com to reschedule your delivery and installation.
- If another carrier partner will deliver your TV, please contact our TV installation partner, Angi, at (855)-953-5006 or e-mail samsung@angi.com to reschedule your installation.
For information on how you can prepare for your TV delivery and installation, see our Delivery Instructions and Installation Checklist page.
For additional TV mounting information, explore our Frequently Asked Questions below.