The eCertificate(1) will be emailed 15 calendar days after the final item has been delivered.
If you keep your order:
- eCertificate will be emailed 15 calendar days after the final item has been delivered (if the terms specify a different time, that time frame within the terms applies instead).
If you initiated return but changed your mind:
- eCertificate will be emailed within 30 calendar days instead. An additional 15 days will be added to allow the return period to expire.
If you cancelled or returned your order:
- eCertificate will not be sent. The status of the eCertificate on My orders Page will change to REVOKED or CANCELLED.
NOTE: The above information is also conditional depending on if you already spent some of the Samsung credit on your pre-order:
If you spent none of the Samsung Credit on your pre-order:
- The full Samsung Credit will be saved and sent digitally to the email address you provided at checkout 15 days after your final item ships out.
- The credit is a one-time use certificate; when first used, any value not used is lost.
If you spent some of the Samsung Credit on your pre-order:
- The Samsung Credit you spent on your pre-order will instantly apply to the items accessories and products on your order.
- Any unused credit amount will be forfeited and won’t be provided.
(1) This may also be referred to as a Digital Coupon Code or Samsung Credit.