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How do I resolve a duplicate charge to my account?

Please log into your My Orders page to verify your orders. If you are able to confirm that you were charged more times than you expected for an item, please contact customer service for immediate support.

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Articles in this section

Why is there a pre-authorization hold from Samsung on my payment method? How do I find an invoice to a previous order? How can I pay? Why did my payment method fail? How do I resolve a duplicate charge to my account? When does my payment method get charged? How can I dispute a charge from Samsung that I don't recognize? How do I update my subscription payment method? How do I change my payment method for a non-subscription order?


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