Return/Refund Timing:

• For Best Buy returns, if your order was returned within the 15-day time frame, a refund should be provided to you up to 10 business days from the date the return was accepted.

Requesting a Return/Refund:

• Returns will only be accepted within 15 days of the order being picked up from the store.
• Your order can be returned to any participating Best Buy store.
• Items purchased on Samsung.com that were delivered to you cannot be returned to any retail store, or vice versa.
• If you do not see a Return button to the right of your order on your My Orders page, it means that your order is no longer eligible to be returned.
• Products purchased on Samsung.com that were delivered using Best Buy's same or next day delivery service can also be returned to any participating Best Buy store, or you can generate a return label to ship the product from your My Orders page.

Return/Refund Method:

• Once your refund request has been accepted and the returned item has been received and approved for a refund, Samsung will return the funds to your original payment method.
• Your financial institution may then take an additional 5-7 business days to process the refund before it appears in your account.

Click here to view Best Buy's Partner Return Policy information on their website.