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Here’s some reasons why you should order directly from Samsung.com: Free shipping Free, safe, and contact-free shipping.Shop with a Samsung Expert Chat with our independent product experts to get answers to your product questions and special Samsung.com exclusive offers. Immediate savings for trade-
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Pre-Order
Check back on Samsung.com for the latest details on upcoming Galaxy devices.
Product Availability
To learn more about this, please visit the following sites: Samsung repair servicesSamsung standard limited warranty
Service & Warranty
Replacements Parts
Please find more information about what Samsung does with old home appliances on our Responsible Recycling page.
Samsung Upgrade for mobile and TV allows customers to buy an eligible Samsung device using Samsung Financing.Upgrade your smartphone after 12 months for up to 50% credit of the initial price.Upgrade your TV after 24 months for up to 33% credit.
Samsung Upgrade
If you missed the opportunity to request a trade-in when you placed your order, you won't be able to request it with that order.To participate in Samsung's trade-in program after placing an order, (and if your order has not already shipped), visit the My Orders page to cancel your order and place a
Trade-in
Verified tax-exempt individuals can get a refund for the taxes paid on their order after it has shipped out. To get a tax-exempt refund: Get a copy of your tax-exempt certificateContact your company's finance department or your state's tax department to get a copy of your tax-exempt certificate. Pla
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Returns & Refunds
Samsung Promotions
Promotions
How do I create an order at Samsung.com? In most cases, you will be able to create an order from Samsung.com using the procedure below: Go to the product page of the product you wish to purchaseOn the right side of the page, select any options for the item that are available for the device (e.g. col
Product and Order
Please log into your My Orders page to verify your orders. If you are able to confirm that you were charged more times than you expected for an item, please contact customer service for immediate support.
Payments
Some promotional items are bundled and locked with another product. While you cannot remove or change these items, they make awesome gifts!
To learn more about this, please visit our Samsung Premium Care Service Contract Terms and Conditions page.
Important: For Reserve and Pre-orders, if any portion of your reserve or pre-order credit is used with your pre-order purchase, any remaining credit will be lost and becomes unredeemable. If your order qualified for an eCertificate, or some other form of credit, it will be sent to you via e-mail 35
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Click here to set up or track a service request. Our team of professionals will help diagnose, troubleshoot, or repair your product (if needed). Go to Product Support If you purchased Samsung Care+ protection for a device and need to file a claim, use one of the corresponding links below: Care+ Thef
Product Support
For questions about your TV mounting or installation, please contact the fulfillment partner that mounted or will mount your TV: RXO: 844-234-8174 Pulse: 562-786-6021 Best Buy: 888-237-8289
Shipping & Delivery
Looking to find some great discounts on Samsung products? Look no further! Samsung regularly updates these pages with amazing offers and promotions on Samsung products: Featured offersSamsung promotionsWe hope to see you there!
AT&T Upgrade to a new smartphone every year with AT&T Next Every Year, or every 2 years with AT&T Next . Pay off your balance early with no penalty or spread your payments out over 24 or 30 months. With either option, you get your phone for $0 down and with no finance fees. Upgrade options available
Financing
TV installation cannot be added to an order that has already been placed. Instead, you can cancel your current order on the My Orders page and place a new order with the service selected.
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