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11 months ago
Looking to find some great discounts on Samsung products? Look no further! Samsung regularly updates these pages with amazing offers and promotions on Samsung products: Featured offersSamsung promotionsWe hope to see you there!
Knowledge Base Article
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Service & Warranty
Samsung Promotions
Promotions
Some promotional items are bundled and locked with another product. While you cannot remove or change these items, they make awesome gifts!
Check back on Samsung.com for the latest details on upcoming Galaxy devices.
Product Availability
Samsung Account is an integrated membership that allows you to enjoy all Samsung services on smartphones, tablets, websites, TVs, and other Samsung products. You can enjoy various Samsung services with a single Samsung Account without having to sign up for each service separately. To learn more abou
Samsung Account
The minimum payment due is located in the Payment Information section of your billing statement. Financing more than one device? The minimum payment amounts of each are added together to equal the required minimum payment due. Find the breakdown of your bill in the Summary of Promotional and Standar
Financing
If you change your mind after you buy the new device and do not want to return your old device, you don’t need to do anything. You will not get the Upgrade Credit and must continue to make payments as required by your Samsung Financing Terms.
Samsung Upgrade
Here’s some reasons why you should order directly from Samsung.com: Free shipping Free, safe, and contact-free shipping.Shop with a Samsung Expert Chat with our independent product experts to get answers to your product questions and special Samsung.com exclusive offers. Immediate savings for trade-
Pre-Order
No, changes can’t be made to an order after it’s placed. You must opt into the Samsung Care+ offer before proceeding to checkout on Samsung.com. However, if you’d like to get the Samsung Care+ offer, please consider placing a new preorder on Samsung.com or the Shop Samsung app before pre-order ends
Yes, If you were approved for a Financing Account prior to opting in to the Upgrade Program, you may use it to participate, subject to your available credit limit.
To learn more about this, please visit our Samsung Premium Care Service Contract Terms and Conditions page.
Important: For Reserve and Pre-orders, if any portion of your reserve or pre-order credit is used with your pre-order purchase, any remaining credit will be lost and becomes unredeemable. If your order qualified for an eCertificate, or some other form of credit, it will be sent to you via e-mail 35
Add on Credit
Reserve
Preorder credit
Reserve Credit
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For questions about your TV mounting or installation, please contact the fulfillment partner that mounted or will mount your TV: RXO: 844-234-8174 Pulse: 562-786-6021 Best Buy: 888-237-8289
Shipping & Delivery
Please find more information about what Samsung does with old home appliances on our Responsible Recycling page.
If available, you can select to expedite your order during checkout. Once ordered, you cannot change shipping options unless you cancel and re-order.
You may sign up for FedEx Delivery Manager to place a temporary hold on your packages. FedEx can hold on to all deliveries to the given address for up to two weeks, then resume delivery when you're ready. Note that some fees may apply.Please visit https://www.fedex.com/en-us/delivery-manager/vacatio
hold package
fedex
pickup
fedex onsite
Samsung works with a number of carriers to deliver your product by the delivery date provided at checkout. All products include an option for free standard shipping, but rates may vary, depending on the type of service that you choose. For all purchases that are not home appliances or TVs, please vi
Samsung Upgrade for mobile and TV allows customers to buy an eligible Samsung device using Samsung Financing.Upgrade your smartphone after 12 months for up to 50% credit of the initial price.Upgrade your TV after 24 months for up to 33% credit.
We are transitioning to the removal of the wall charger and earphones in our latest line of Galaxy smartphones as more and more Galaxy users are reusing accessories they already have. Want to know more about charging your Galaxy S21 5G, Galaxy S21+ 5G, or Galaxy S21 Ultra 5G? Learn More.
Product Support
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