Return/Refund Timing:

• For Best Buy returns, if your order was returned within the 15-day time frame, a refund should be provided to you up to 10 business days from the date the return was accepted.

Requesting a Return/Refund:

• Returns will only be accepted within 15 days of the order being picked up from the store.

• Your order can be returned to any participating Best Buy store.

• Items purchased on Samsung.com that were delivered to you cannot be returned to any retail store, or vice versa.

• If you do not see a Return button to the right of your order on your My Orders page, it means that your order is no longer eligible to be returned.

• Products purchased on Samsung.com that were delivered using Best Buy's same or next day delivery service can also be returned to any participating Best Buy store, or you can generate a return label to ship the product from your My Orders page.

Return/Refund Method:

• Once your refund request has been accepted and the returned item has been received and approved for a refund, Samsung will return the funds to your original payment method.

• Your financial institution may then take an additional 5-7 business days to process the refund before it appears in your account.

Click here to view Best Buy's Partner Return Policy information on their website.

The information above only applies to in-store returns for orders placed on Samsung.com and picked up at a Best Buy store, and for orders delivered using Best Buy's same or next day delivery service.

For information about returning orders made on Samsung.com and delivered to you, please visit How to request a return and print a label.

For information about returning orders made at a Samsung Experience Store, please visit Refund requests for Samsung Store purchases.