Skip to main content
Samsung Direct Support Help Center home page
Help Center

Trade-in

Return to Help Center
  1. Samsung Direct Support
  2. Trade-in
  • How do I trade in?
  • Why was my trade-in not accepted?
  • What is Samsung Trade-in?
  • How do I sign up to trade in?
  • What are trade-in requirements?
  • What do I get for trade-in?
  • How long do I have to trade in?
  • How do I ship my trade-in to Samsung?
  • What if I do not send in my trade-in device?
  • How do I get trade-in credit?
  • How do I cancel a trade-in?
  • What if I return my new product after sending my trade-in?
  • How do I get my trade-in device back?
  • Was my trade-in received?
  • Can I trade in after I place an order?
  • Can I do multiple trade-ins on an order?
  • Can I trade in multiple devices for one product?
  • How do I track my trade-in?
  • How do I check the status of my trade-in?
  • How does Samsung Trade-in work?
  • What can I trade in for?
  • Do I need to include accessories with my trade-in?
  • How do I get my trade-in shipping label?
  • Where do I send my trade-in?


Still Need Help?

You can always contact us through live chat, scheduling a call, or requesting email support
Contact Us