Trade-in
Return to Help Center- How do I trade my device in? Can I bring it in to Best Buy?
- How does Samsung's trade-in program work?
- How do I get my trade-in shipping label?
- Where do I send my trade-in device?
- My device is cracked, can I still participate in the trade-in program?
- What is Samsung's trade-in program?
- How do I participate in Samsung's trade-in program?
- What are Samsung's trade-in requirements?
- How long do I have to send in my trade-in device?
- How do I pack my device for trade-in?
- What if I do not send in my trade-in device?
- How do I cancel a trade-in?
- What if I return my new product after sending my trade-in?
- How do I get my trade-in device back?
- What happens if Samsung rejects my trade-in?
- Can I trade in after I place an order?
- Can I trade in multiple devices for one product?
- How do I track my trade-in?
- How do I check the status of my trade-in?
- Do I need to send back accessories with my trade-in?